Terms & Conditions – Muza-Fair

Terms and Conditions

Welcome to Muza-Fair

These Terms and Conditions (“Terms”) govern your use of our website [www.muzafair.com ] and the purchase of our products. By accessing or using this website, you agree to comply with these Terms. Please read them carefully.

Company Overview

Muza-Fair is a registered LLP company in India. We sell natural skincare and cosmetic products (e.g., Multani Mitti Powder, Beetroot Powder — for external use only) both domestically and internationally.

Eligibility

By using our site, you confirm:

You are 18 years or older, or using the website under supervision.
You are legally capable of entering into a binding agreement.

Shipping & Delivery

India:

Dispatch within 2–5 business days.
Estimated delivery: 4–7 business days.

International:

Delivery in 7–21 business days (depending on country and customs).
Muza-Fair is not responsible for delays or customs issues.
Buyers are responsible for any applicable import duties or fees.

Returns & Refunds

All sales are final. We do not accept returns, exchanges, or cancellations.

We only offer refunds or replacements if the product is damaged during shipping.
You must report damaged items within 48 hours of delivery with clear photo/video proof.
We reserve the right to approve or reject claims based on evidence.

Use of Website

You agree not to:

Violate laws or infringe on intellectual property.
Harm or misuse our website or content.
Engage in fraudulent activities.

Product Information

Products are for external use only. We strive for accuracy in descriptions but cannot guarantee that all product-related information is complete, current, or error-free. Individual results may vary.

Intellectual Property

All content, images, designs, and branding on this site are owned by Muza-Fair. Unauthorized use is prohibited.

User Content

By submitting product reviews or content:

You grant us permission to use, display, and share it.
You must not post misleading, offensive, or infringing material.

Third-Party Links

Links to third-party platforms (Amazon, Flipkart, etc.) are for convenience only. We are not responsible for external content or policies.

Limitation of Liability

Muza-Fair is not responsible for allergic reactions or product misuse.
Users are advised to perform a patch test before full use.
We are not liable for delays, loss, or customs rejections in international shipments.

Termination

We reserve the right to suspend or cancel access/orders at our discretion if any misuse or fraudulent activity is suspected.

Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts in [Kolar/Karnataka].

Changes to Terms

We may modify these Terms without prior notice. Updates will be posted on this page.

Pricing & Currency

Prices are listed in INR (Indian Rupees). For international buyers, currency conversion is handled by your payment provider.
Import taxes, customs duties, or handling fees (if any) are the responsibility of the buyer.

Orders & Payments

Orders are confirmed only after successful payment.
We accept domestic and international payments through secure gateways (UPI, cards, etc.).
International orders may require identity or payment verification.

Free Shipping

Enjoy doorstep delivery at no extra cost.

Money Guarantee

Hassle-free refunds if you're not satisfied.

Free Gift

A special treat with every order, just for you.

Safety Packing

Secure packaging to protect every product.

Get in touch

contact@muzafair.com

Our Store

Srinivaspur, Kolar Karnataka-563135

Need help? Call us!

(+91) 9071801214